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Results refer to the impact on the groups reached by the resources used. Desired results usually include the attainment of a desired mental or physical state. There is thought to be value-added when results are desirable. When referring to clients, this means they are satisfied and/or that they achieve a desired change. (e.g., They stay safe, get healthy or learn to read.)
Short and intermediate outcomes relate to direct behavior changes and impacts on parties in immediate contact with a service or program. Some common short and intermediate-term outcomes include client satisfaction, the acquisition of knowledge, skills and/or learning/understanding, compliance to legal regulatory requirements, and adoption, adaptation, or development of new processes, products, or behaviors. The distinction of short and intermediate-term outcomes is key because these provide the logical link to longer-term benefits (i.e., people have to first change behavior if emissions are to be reduced, safety increased, or wealth created). These short and intermediate-term outcomes are therefore the key to showing attribution and ultimately accountability. The long-term impacts of a program /service should relate to the mission and mandate of the program/service provider (eg. if the mission relates to economic development, then the long-term impacts should show increases in development activity and wealth creation) | ||||||||||
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