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Resources refer both to the amount of time, money and/or energy exerted and the type of resources used. Types of resources include capital and labor, skill types and core competencies required, as well as the physical and spatial location of resources. Most recently we have come to recognize that resources also include knowledge and intellectual property. It is important to know the total resources committed to a goal (service or program) as well as the key characteristics of the resources.
Inputs are the resources required to deliver or support programs/services/policies. These include financial, capital, technological and human resources. Activities are the things which an individual, an organizational unit, a program, a department and/or a government do in order to carry out a desired mandate. Activities typically generate costs of some kind and these need to be articulated in precise terms along with the activities performed. Outputs are the direct products and services produced through program activities or clients. These are often expressed as a number of things produced or milestones achieved (e.g. number of tax returns processed, % of costs recovered). | ||||||||||
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